At AK Infotech, we recognize that secure and rapid logistics are crucial for CCTV installers and system integrators who operate on tight deployment timelines. This policy outlines how we handle packaging, carriage, transit insurance, and dispatches.
We deliver **Pan-India**. Through our extensive partnerships with logistics providers and regional transport carriers, we regularly ship bulk orders to all 38 districts of Tamil Nadu, as well as locations throughout India. Whether you are stocking a retail storefront or deploying a system at an industrial site, we ensure secure transportation of your inventory.
Orders are processed, packed, and handed over to logistics partners within **24 to 48 hours** after payments have cleared. Orders placed on Sundays or public holidays will be dispatched on the next working business day.
As we operate on low-margin wholesale pricing, shipping and freight charges are billed to the buyer. Freight fees are calculated based on the volume, weight, and delivery location of the cargo. Buyers can choose their preferred transport agency or request us to organize booking through reliable local carriers (such as KPN Speed, ABT Parcel Service, VRL Logistics, Professional Couriers, etc.).
SURVEILLANCE hardware is sensitive. We use heavy-duty bubble wraps, thick corrugated boxes, and security strapping tapes to prevent physical impacts and weather-related damage during transit. Our packing team inspects all box seals before dispatching.
We advise buyers to inspect the physical condition of all boxes before signing the carrier receipt. If you observe any punctures, water damage, or broken straps:
Transit insurance can be arranged for high-value orders upon request at the time of booking.
Before accepting delivery from the transport service, the receiver must inspect the condition of all boxes. If a carton shows severe tearing, crushed edges, or broken security tape, the receiver must note "Damaged Outer Box" on the courier's delivery acknowledgement slip and immediately contact AK Infotech customer support with photos.
For clients requiring hardware delivery directly to project job sites (commercial buildings, warehouses, residences), we coordinate delivery with your contracted system integrators or connect you with local certified installation teams to receive cargo, inspect inventory, and begin on-site installation immediately.
Last Updated: June 2026
